Wed 13 Jul 2005
Rug Doctor flat out rules! I recently sent Rug Doctor an email commenting on excellent performance of their Rug Doctor product. I have to admit, my letter was in jest and heavily influenced by the “Letters from a Nut” creator Ted L. Nancy (http://www.tednancy.com/). If you haven’t heard of Ted Nancy, please visit his site or pick up one of his two “Letters from a Nut” books. They are pretty much the funniest books ever - however my mom’s high school year book comes in a close second. Anyway, click the button below for the emails I sent and received from the Rug Doctor Folks. Bottomline, their product rules and they even sent me a free tshirt - image to be posted soon.
My Original Email
Hey,
I was kinda curious if the “Rug Doctor” is recognized as having earned a doctorate by any accreditted university. I have found through research that a number of so called “Doctors” are not, in fact, “Doctors”. Its not a big deal or anything, I just like to know this kinda stuff. I recently used your product, actually this weekend, after my wife inadvertently fed our jack russell terrier “Gerald” some chili. Believe me, there was no confusing with what made “Gerald” sick.
Anyway, does the “Rug Doctor” fall into the same catagory as Dr. J and Dr. Chapstick? If this is true, I am cool with it. I still like your product. I just don’t want to be in some conversation with a person I am trying to impress and make the mistake on commenting on the validity as to whether or not the “Rug Doctor” is actually a real “Doctor”.
PS - Cool Website - Is there anyway I could get a poster of the “Rug Doctor” product?
XXXX
XXXXX XX
Rug Doctor Reply #1
Dear XXXXX:
The name “Rug Doctor” is a registered and trademark company name and should
not be confused in any way with a physician or an accredited doctorate
degree from a college or university.
I have looked in our marketing literature and am sorry to say that we do
not have a poster size picture of our products or our “Steamy” logo.
However, I might be able to round up a Rug Doctor t-shirt if you would
like.
Thank you for your interest in Rug Doctor.
Jesse A. Warner, CHDM
Consumer Support Manager
Rug Doctor Reply #2
Thanks XXXXX. I wish I had a poster to send you, but unfortunately, there
is not much demand for such an item. Glad you liked our machine, products
and website. Regarding the “doctor” question, the only person in our
company that has a PhD is Dr. Schubert Pereira, our chief chemist. Hope
this helps.
All the best,
Ken Johnson
Sr. Vice President - Sales
My Second Email
Mr. Warner:
Thank you for the quick reply. Also, thank you ahead of time for preventing me from being embarrassed in conversation concerning the validity of the “Doctor” title. I once made a similar mistake concerning whether or not “Burger King” was actually a “King”. With respect to your offer of a Rug Doctor t-shirt, I would very much like one. There’s nothing I would rather do than show my support of the “Rug Doctor” by wearing a shirt. To bad I didn’t make pictures of “Gerald’s” mishap on my carpet. It would be pretty cool if I was wearing the shirt and had pictures to show people how the “Rug Doctor” took care of “Gerald’s” business. Oh well, it probably would wig people out anyway if I was carrying pictures of my dog’s “number 2″ (More like a 1.5 if its consistency counts). Thanks again and have a great week!
Please send a Xlarge shirt to:
XXXX XXXX
XXXX XXX XXXXX
XXXX XX XXXXX
Continue the good work!
XXXXX